Pressie was a startup that allowed the user to send high end products or exclusive products through the app with a single click.
The challenge was to make both app and portal experience equal, the faster the client could select a gift and deliver to a friend and the friend in return redeem it the better. The mailing response was the most important feature for the client to verify his purchase and whoever is going to redeem the product can receive the instructions.
Both experiences improved after several iterations driven with the help of users and the team (design thinking approach).
1. Portal full responsive
2. Emails full responsive
3. Simplified user interface for a rewarding experience
This portal allowed start ups to connect between founders, angel investors, other start ups, possible talent and public in general interested in the Mexican start up scenario; by presenting each start up information in a elevator speech approach.
Main Feature Full responsive web portal (best experienced in desktop and tablets) and emails.
Online retailer focused in baby products in all Mexico.
The project requirement was to present a fresh design that will also benefit performance and improved user experience. The redesign was inspired in several websites such as; Pottery Barn, Target, Carters and Walmart.
We performed a benchmark using these sites in order to gather what they were doing better and adjust it to Bebe2Go style and user experience. From this benchmark we improved: the distribution of new products in the home page, the main menu categories display, product page with product information and related products. One step check out was designed in order to help the user to finalize the purchase.
1. Google Analytics for campaigns
2. Heat map
3. AB testing
4. Full responsive
5. UI and UX improved
Donna was inspired in True Caller and WhatsApp. The difference of this app to those already on the market was to have individual actions for each contact meaning having personalized status updates, events reminders, auto reply messages, block contacts, scheduled phone calls and even linked all this making mini networks between friends.
The challenge in this project was to design a self intuitive interface that can provide easy access to all this features and let visualize which contacts were linked in a limited app space.
This project was also driven with a design thinking approach that let us experiment with different versions of the app and get direct feedback from different personas.
1. Simplified interface
2. Heat map to track user actions
Linio is a Latin American eCommerce covering 10 countries and divided in retail products from home appliances to electronics and fashion. Linio’s impact in the Mexican eCommerce scenario was so disruptive that forced mayor players to re release their eCommerce to compete directly with Linio.
The challenge was to remain on top of other eCommerce Market and also improve our user experience by continuously test new approaches to Home Page, Product Page, Checkout and Track Shipment (AB testing and Business Intelligence). Linio’s UI suffered mayor improvements after getting feedback driven by Design thinking iterations with users (different personas) in both app and portal which in turn improved the UX.
1. Full responsive portal.
2. Equal App and portal UX.
3. UI designed towards performance (lazy loaders, loading elements on demand and pre-loaders), fully supported by technical stack.
4. AB testing
5. Heat map
DirectHero was a motor insurance(broker). The main goal of this site was to make the purchase experience as simple as possible. Therefore the happy path was designed to be done in 3 steps, steps that can be seen in the wireframes above. A benchmark was performed identifying the features, how the information is requested, the amount of information and the success submitting information page or quotation page. All the site was designed for desktop and we choose the main features for the mobile version.
The greatest challenge was to understand how regular insurance works and how to minimize traditional steps into only 3.